Abadi ITSdn Bhd

Malaysian software company · since 2010

Field work that’s evidenced, audited, and paid.

Abadi IT builds the systems of record that connect a reported defect to the contractor who fixed it — with the photo-and-GPS evidence, rate-locked claims, and audit trail that utilities, councils, and regulators require.

Proven in production

A Malaysian state water utility, live since 2022 — plus roadworks delivery for state and municipal councils.

RM 15M+
in contractor claims processed
89,000+
work orders raised & audited
85,000+
geo-tagged field check-ins
350,000+
photo-backed work records
>50%
faster resolution since 2023

What we build

Two products, in production today

Line-of-business platforms for organisations whose work is physical, distributed, and reviewed before it’s billed.

Flagship platform

URUS

Works-execution & contractor-claim system of record.

The layer between “a defect is reported” and “the contractor who fixed it gets paid.” Dispatch crews and subcontractors, capture GPS-and-photo evidence from the field, and turn completed work into rate-locked, audit-defensible claims. Proven with water utilities and roadworks contractors; applicable to facilities, drainage, and distributed-asset operations.

Explore URUS →
Second product

WerkWyse

Job & timesheet management for audit firms.

Engagement tracking, staff allocation, chargeable-hour recording, and recovery-rate reporting — built for the way Malaysian audit and tax firms actually run their engagements. In production at a Malaysian audit firm.

About WerkWyse →
URUS dashboard showing work orders, billing, and contractor activity at a glance
The URUS console — operations and billing at a glance. Screens show demonstration data. Click to enlarge.

The machinery

Capabilities, built and in production

A single, configurable platform — the same engine adapts to how each operator organises its work, its assets, and its territory.

Work-order lifecycle

Defined stages from assignment through field work to review, approval, and billing — with full history at every step.

Offline-first mobile

GPS check-ins and photo evidence captured in the field, syncing automatically when signal returns.

GIS asset register

A map-first, hierarchical register of physical assets with location, type, status, and history.

Schedule-of-Rates billing

Rates locked at submission; every claim line ties back to the evidenced work that justifies it.

Evidence-bound claims

Photos and reports validated against each work record before a claim can be raised.

Objective work allocation

Rule-based vendor assignment with a fully logged basis and an override audit trail.

SLA tracking

Response-time targets tracked per work scope, so commitments are measured, not assumed.

Built to integrate

API-native, with a two-way complaint-to-works integration already running in production.

Multi-tenant & secure

Role-scoped access; each organisation’s data isolated and hosted in Malaysia.

Why Abadi IT

A focused software company, built for the long term

We’ve built line-of-business software in Malaysia since 2010 — and we run what we build.

Proven, not promised

Our platforms run real operations every day — in the field, across districts, under SLAs owed to councils and regulators.

Hosted in Malaysia

Your data stays in-country, isolated per organisation, with no third-party advertising or analytics trackers.

No vendor lock-in

Built on a modern, open stack with an open API. You own your data, and you can get it out.

We deploy and operate

Configuration, data and GIS migration, integration, and ongoing managed operation — not just a licence hand-off.

Beyond the products — delivery & consultancy

Platform deployment and configuration, data and GIS-boundary migration, system integration, and ongoing operational support for asset-intensive deployments. The same team that builds the software stands behind running it.

Talk to us

Tell us what you’re trying to run.

For demonstrations, deployment enquiries, or partnership conversations.

business@abadiit.com